Job Description

responsible for supporting the planning, coordination, and delivery of learning and development programs that enhance employee capability, performance, and compliance within the organization. The role ensures that training initiatives align with organizational objectives, Saudi labor and healthcare regulations, and accreditation requirements, while supporting continuous professional development across clinical and non-clinical staff.

Roles and Responsibilities

Key Accountabilities Areas

Key Activities

Organizational Accountabilities:

• Supporting workforce capability development in alignment with organizational strategy
• Ensuring compliance with Saudi Labor Law, Saudi Commission for Health Specialties (SCFHS) requirements, and healthcare accreditation standards
• Maintaining accurate training records and documentation for audits and accreditation
• Supporting organizational learning culture and continuous improvement
• Ensuring efficient utilization of training systems, platforms, and resources
• Contributing to staff competency, engagement, and retention

Functional Accountabilities:

• Learning Needs Analysis & Planning

• Support identification of training and development needs in coordination with HR and department heads
• Assist in developing annual training plans aligned with organizational priorities and competency requirements
• Support learning initiatives for clinical, administrative, and support staff

• Training Coordination & Delivery

• Coordinate internal and external training programs, workshops, and courses
• Support delivery of orientation, onboarding, and mandatory training programs
• Assist in organizing instructor-led training, e-learning, and blended learning activities

• Compliance & Healthcare Training Requirements

• Support mandatory training related to patient safety, infection control, BLS/ACLS, fire safety, and regulatory compliance
• Coordinate training aligned with SCFHS CME/CPD requirements
• Maintain training records to support CBAHI and other accreditation standards

• Learning Systems & Records Management

• Maintain learning data and employee training records in LMS / HRIS
• Ensure accuracy and completeness of training documentation and certificates
• Generate training reports and dashboards for HR and management

• Evaluation & Continuous Improvement

• Support training effectiveness evaluations and feedback collection
• Analyze training participation and completion rates
• Assist in improving training content, methods, and delivery approaches

• Vendor & Stakeholder Coordination

• Coordinate with training providers, consultants, and external institutions
• Support contractual and logistical arrangements for training programs
• Liaise with internal stakeholders to ensure training requirements are met

• Employee Development Support

• Support individual development plans (IDPs) and career development initiatives
• Assist in coordinating leadership, technical, and soft skills development programs
• Promote learning opportunities and development resources across the organization

Key Contacts

• HR Leadership and HR Business Partners
• Department Heads and Line Managers
• Clinical Education and Quality Departments
• IT / HRIS / LMS Support
• Employees and trainees
• Training providers and educational institutions
• SCFHS and accredited training bodies
• Consultants and facilitators

Job Qualifications and Requirements

Knowledge and Experience

• 3–5 years of experience in Learning & Development or HR training roles (required).
• Experience within the healthcare sector or a regulated environment (preferred).
• Knowledge of healthcare training requirements, accreditation standards, and compliance programs.
• Experience coordinating training programs and managing training logistics.
• Familiarity with LMS platforms and HR systems.
• Exposure to competency-based training and development frameworks

Education and Certifications

Bachelor’s degree in Human Resources, Education, Organizational Development, or related field. (required).

CIPD, SHRM, or Certified Training Professional (Preferred).

Skills

• Strong organizational and coordination skills
• Effective communication and presentation skills
• Ability to work with diverse clinical and non-clinical teams
• Attention to detail and documentation accuracy
• Time management and multitasking abilities
• Familiarity with learning technologies and LMS platforms
• Analytical skills for evaluating training effectiveness
• Professional judgment and confidentiality awareness

Attitude

• Strong Work Ethic
• Dependability and Responsibility
• Possessing a Positive Attitude
• Adaptability
• Honesty and Integrity
• Self-Motivated
• Motivated to Grow and Learn
• Strong Self-Confidence

Conditions

• This job description will become effective from the date signed by the employee.
• This job description shall be subject to periodic review and may be changed at any time, in consultation with the employee.