Job Description

Job Category: Administration

Position Type: Full Time

Years of Experience: 3–4 years

Summary

We are seeking a professional and customer-focused Call Center Representative to join our team. The ideal candidate will be responsible for managing inbound and outbound calls, addressing customer inquiries, and providing exceptional service.

Key Responsibilities

• Handle inbound and outbound calls in a professional manner
• Respond to customer inquiries and provide accurate information
• Schedule appointments and coordinate with relevant departments
• Maintain proper call records and documentation
• Ensure high levels of customer satisfaction and service quality
  

Requirements

• Fluency in Arabic and English (mandatory)
• Previous Call Center or Customer Service experience preferred
• Excellent communication and interpersonal skills
• Basic computer skills
• Arabic Female Preferred
• Currently based in Qatar (transferable visa with NOC preferred)