Job Description
Pharmacy assistants assist pharmacists by performing all clerical duties necessary to ensure that a
pharmacy is running efficiently. They answer telephone calls, manage the cash register, and restock
shelves with medication and other pharmaceutical supplies. Responsible for overall management of
pharmacy from MOH and organization perspective.
Responsibilities
• Responsible to welcome and greet patients/customers as they enter the pharmacy.
• Dispensing must be performed accurately in an orderly manner in the correct dosage & quantity as prescribed by the physician with clear instructions and in a package that maintains the potency of the medicine.
• Work closely with pharmacy staff. Facilitate, induct, train & develop staff on their job When necessary and encourage effective teamwork.
• Ensure every patient walk’s in has been taken care and nobody is left unattended and unsatisfied.
• Responsible for maintenance of medicine /general products on the rack and ensure to locate the correct medicine from the rack as per prescription.
• Ensure proper maintenance of inventory and make sure it is handled properly.
• Under no circumstances lying of medicine on pharmacy floor would be entertained. Strict action would be taken against any pharmacist violating this procedure.
• Responsible to handle phone calls in the pharmacy and provide information to customer queries.
• Responsible to implement and Improve Quality SOPs in the pharmacy as per MOH guidelines and work closely with Quality Manager.
• Ensure the pharmacy coordinators are escorting all clinic patients to our pharmacy.
• Ensure the pharmacy is MOH compliant and update all the documents regularly and kept in the pharmacy.
Liquidation
• Responsible for Liquidation of pharmacy stock.
• Ensure to have a proper plan to liquidate product with short shelf life to avoid non-moving and expiry issues.
• Responsible to notify purchase coordinator of slow and fast-moving products from the ERP
• Give priority to non-moving stock for OTC.
• Prepare and submit a monthly report of non-moving items from the rack to the purchase coordinator and responsible for liquidation of non-moving product.
Inventory Control
• Each cash bill should be completed at the time of dispensing.
• Responsible to check the stock of assigned rack weekly and send the report to the pharmacy manager/supervisor.
• Ensure the medicines are well arranged in the racks and managed properly.
• Ensure to check with the doctor and get the prescription changed in case of any change in the medicines and never take any own decision of changing medicine than what is prescribed.
Purchase & Sales Related
• Responsible to check and submit the insurance claim forms to insurance department
• Responsible for all the clerical paper works relating to insurance claims processed by his team on a regular basis. • Cash dealings must be accurate with proper approvals, and any variance must be informed to accounts department.
• Daily collection statement and physical cash collection should tally, cash collection should send to accounts on daily basis. Logbook to be maintained for the cash sent with the assigned staff.
Near expiry/Expired Products or Medicines
• Ensure the products/medicines removed from the rack 3 months before the expiry and submit report to Purchase Coordinator.
• Ensure to label the near expiry stock and return to either NPCL or to the supplier.
• Responsible for product expiry on the assigned rack.
Qualifications
Essential: the post holder must
- Have an appropriate license to work as a Assistant Pharmacist in the relevant regulatory health authority with all the qualifications and experience these mandates.
- Manage their own professional re-licensure.
- Hold a valid American Heart Association Basic Life Support Provider card.
- Be willing to work across departments when necessary.
- Be able to communicate clearly and effectively in English (spoken and written)
DESIRABLE: The post holder should have:
- Evidenced ability to work as part of an inter-professional team.
- Organizational and administrative skills with which to use the electronic medical record platform for clinical documentation.
Be able to communicate effectively in Arabic
