Job Description

M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over 20,000 professionals, M42 is uniquely positioned to redefine the future of healthcare on a global scale.

Imperial College London Diabetes & Endocrine Centre (ICLDEC) is a global leader in diabetes and endocrine treatment, education and research. Established in 2006 by Mubadala in partnership with Restricted the UK’s Imperial College London, the Centre specializes in treating all types of diabetes and endocrine disorders, as well as focusing on diabetes research, training, and public health awareness. The Centre, which operates four branches across Abu Dhabi, Al Ain and Al Dhafra, has gained international recognition for its holistic approach to the treatment of diabetes and related complications that enables patients to receive the full spectrum of care in one place.

Role Overview

Reporting to the Service Line Manager, the Diabetes Educator role is responsible for providing comprehensive clinical education and care to diabetic patients including diabetes management, administering medications, blood glucose monitoring techniques and dietary/nutritional requirements to improve the patient’s lifestyle conditions and ensure effective treatment in line with MH and DOH/DHA policies, procedures, guidelines and standards.

Responsibilities

• verify insurance eligibility and approvals.
• Process accurate claims for timely reimbursement.
• Support insurance queries for staff and patients.
• Ensure billing compliance with guidelines.
• Coordinate updates with doctors and frontline teams.
• Track payments and reconcile remittances.
• Maintain records for all claims.
• Assist audits and train new staff.
  

Qualifications

• Medical coding Certification is mandatory
• Prior RCM experience is required
• Minimum of 2 years’ experience working in pre approval.
• Must have excellent interpersonal and communication skills.
• Demonstrable impartial presentation and reporting skills.