Job Description

KEY ACCOUNTABILITIES:

1. Responsible for typing and filing of Clinical Laboratory reports on all patients
2. Must be responsible in scanning files in the laboratory including patient results, laboratory letters, and laboratory invoices
3. Responsible for maintaining and updating all files
4. Retrieves information as requested
5. Responsible for calling and/or mailing copies of test results of outpatients to the attending physician
6. Responsible to follow results of send out test
7. Verifies the accuracy of all invoices from outside reference laboratories
8. Responsible for answering the phone professionally and receiving and relaying messages, answering general questions and referring all other questions to the appropriate staff members
9. Complies, the daily, monthly and yearly statistics
10. Greets public in professional manner at all times
11. Maintains a good working relationship within the departments and with other departments and with physicians
12. Has a working knowledge of medical terminology
13. Opens, sorts, reviews and distributes mail
14. Duplicates material using photo copy machine when needed
15. Responsible for the typing of reports, forms, correspondence
16. Maintains supplies, orders as necessary
17. Regularly reviews office procedures and implements revisions as appropriate
18. While at work, (and while on work premises) an Employee shall:

• Take reasonable care of their own Health & Safety.
• Take reasonable care of the health and safety of others and the environment that may affect by their acts or omission at work
• Familiarize, understand, co-operate and comply with OSH policies, procedures with respect to any instruction and/or comply with OSH requirements which are relevant to their workplace
• Report to their immediate supervisors any situation which they have reason to believe could present a hazard and which they cannot correct by themselves
• Make proper use of all safety devices and PPE provided and ensure they are maintained in proper working order
• Attend applicable OSH training that is required in the Training Need Analysis
• Report of all OSH incidents and work related injuries
• Not intentionally or recklessly interfere with or misuse anything e.g. safety signage, protective barriers etc. provided at the workplace in the interest of health, safety, welfare or protection or management of the environment.

QUALIFICATIONS, EXPERIENCE, & SKILLS:

Minimum Qualifications and Knowledge:

• Medical Educational Background
• Excellent verbal and written communication skills.
• Ability to understand and interpret regulations and standards.
• Ability to analyse data.
• Computer skills, project management skills and facilitation skills.

Minimum Experience:

• Course in medical terminology.
• At least 3 years working in medical faci