Job Description

Job Purpose – Field Service Engineer, will be responsible for designing, developing, and evaluating biological and health systems and products. He/She will collaborate with a Dermatology team to improve medical devices, equipment, and processes.

Key Responsibilities

• Inspect the received machines (upon-arrival inspection) and/or the goods to be delivered (Pre-delivery inspection)
• Install and run the machines.
• Apply the equipment upgrades.
• Perform the in-service (present the machine operational parts to the user).
• Apply the Manufacturer s preventive maintenance measures according to preset schedules agreed on with the Customer.
• Repair the out-of-control equipment, and collect the Labour charge and the price of the used spare parts.
• Decide on stocking the frequently needed spare parts.
• Sell and execute the service contracts.
• Generate and communicate sales leads to the sales team and report on Customers technical problems experienced with competitors.
  

Candidate Requirements.

• Experience in servicing Dermatology & Laser systems
• Bachelor’s degree in Biomedical Engineering or a related field.
• Strong knowledge of medical device regulations and standards.
• Proficiency in using biomedical instrumentation and equipment..
• Excellent problem-solving and analytical skills.
• Effective communication skills, both verbal and written.
• Ability to work independently and in a team environment.
• Valid UAE Driving License (Mandatory)
• Strong technical and troubleshooting skills