Job Description

Role Purpose
Provide executive-level support to the Chief Health Officer (CHO) and the medical leadership team in all activities, ensuring efficient and professional office management.
Serve as the primary point of contact for internal and external stakeholders on all matters related to the CHO and medical divisions.
Complete a broad range of administrative tasks for the CHO and the medical team, including managing an active calendar of appointments; preparing and submitting expense reports; drafting and handling confidential correspondence; arranging travel plans, itineraries, and agendas; and compiling documents for medical conferences, clinical meetings, and site visits.
Plan, coordinate, and ensure the CHO’s schedule is followed, prioritized, and respected.
Communicate directly on behalf of the CHO—internally and externally—regarding medical announcements, health programs, initiatives, and organizational updates.
Research, prioritize, and follow up on issues and concerns addressed to the CHO and medical divisions, including sensitive or confidential matters; determine the appropriate course of action, referral, or response.
Act as a liaison between the CHO’s office and medical departments, ensuring smooth communication and effective collaboration across clinical and administrative teams.
Work closely with the CHO to keep them informed of upcoming commitments, responsibilities, and deadlines, ensuring timely follow-up and preparation.
Prioritize conflicting needs, handle matters proactively and efficiently, and follow through on tasks and projects to successful completion—often under tight deadlines.
Prepare high-quality medical reports, presentations, and documentation as required by the CHO and the medical leadership team.

Key Requirements and Qualifications
•  A minimum of 2 years of experience in a similar role
•  Bachelor’s degree in any field
Skills and Competencies
•  Creative and enjoy working within an entrepreneurial environment that is mission-driven, results-driven and community oriented
•  Ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organisational skills
•  Ability to maintain a realistic balance among multiple priorities
•  Ability to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion
•  Very good command of written and spoken English; Arabic language is a must
•  Very good analytical, execution, problem solving and decision-making skills
•  Excellent interpersonal and communication skills
•  Proactive and results oriented whilst ensuring high quality of work
•  Advanced level of customer service orientation and professionalism in all interactions
•  Good knowledge of health insurance concepts