Job Description
Key Responsibilities / Accountabilities
- Process governmental claims in a timely manner to ensure prompt and full payment.
- Review and verify governmental claims for completeness and accuracy.
- Compile claims according to government specifications, i.e. claim forms, invoices, investigation results, prescriptions, etc.
- Verify receipt of all invoices, medicine and clinical, received from Patient Services against HisGENx report on a daily basis.
- Notify and follow up with Patient Services on daily basis any invoices, medicine and clinical, that were not received from Patient Services but are listed on HisGENx report.
- Send monthly report to Patient Services Manager for any missing invoices, medicine and clinical, to ensure prompt and complete submission of company and insurance company claims.
- Review medical records to clarify information and answer questions from companies and insurance companies.
- Send letters on rejected claims and answers follow-ups on requests for information.
- Receive and tally information on incomplete claims forms from assigned General Practitioner and forward to Director of Business Services for review and signature.
- Send incomplete claims forms back to medical staff for response and follows up with medical staff to answer promptly.
- Receive and send to medical staff any rejected claims requesting clarification or other information as requested by the companies and insurance companies.
- Resubmit insurance claims that were rejected with appropriate responses to ensure prompt payment.
- Oversee work of nursing staff temporarily assigned to assist Business Services in processing claims.
- Photocopying, filing and faxing.
- Participate in person-centered care initiatives undertaken by HMG.
- Enrich patient experience with compassion, respect and dignity.
- Perform other applicable tasks and duties assigned within the realm of his/her knowledge, skills and abilities.
Requirements
Education/ Professional Qualification
- Bachelor’s Degree Business Administration or Commerce major in Accounting
Experience
- Minimum of 6 years experienced as an Accountant in Hospital Accounting
- Experience and knowledge of Medical Insurance policies required
- Minimum 5 years working experience as Claims Supervisor
Professional Licensing / Certification / Training
- Relevant Certification