Job Description

PHCC has a vision to be the leader in transforming the health and wellbeing of people’s lives in Qatar. PHCC’smission is to deliver comprehensive, integrated and coordinated person-centered health care services in thecommunity through focusing on disease prevention, healthy lifestyles and wellness. In partnership with ourstakeholders, we will improve the health and wellbeing of our population.The incumbent will be responsible to work within a busy project office to support delivery teams on a major clinicalinformation systems implementation. The incumbent will work directly with the Cerner (supplier) Project Manager to ensure successful implementation of the CIS Program by Cerner.

Key Accountabilities & Duties:

• Implement new designs/upgrades to existing systems.
• Assist in development and maintenance of procedures, standards, and controls to ensure the integrity, reliability, and security of the hospital’s information assets.
• Familiar with pertinent process and procedures and related programming practices, software, and hardware to provide required analysis of users problems.
• Test and debug computer programs maintained internally or software patches & Fixes sent by software Vendors before placing it to production environment.
• Interact with end-users to transform their business requirements into functional specifications and to pass it to Technical Staff or Software vendors.
• Participate in the development of training materials and assist in conducting training and workshop to end–users for the use of computer applications.
• Work with clinical end users to document business processes and guide them through complex application functionality.
• Interact with hardware and software vendors/contractors to solve installation, configuration and operational problems. Identify problem trends and provide information that can be used to eliminate recurring problems.
• Implement application security and create user access& user menus as required.
• Demonstrate proactive approach to patient safety by thinking what might go wrong in all your undertakings and take necessary measures to prevent them from happening,
• Identify and report potential or actual patient safety concerns, errors and/or near misses in timely manner.
• Partner with line manager to understand risks in your area of work, develop a plan on how to mitigate those risks, and develop shared accountability for implementing and evaluating the plan.
• Ensure high standards of confidentiality to safeguard any sensitive information.

Education Requirements: Bachelor’s degree in Computer Science, Business or Health Care

Certification, license or training Requirements: Experience working with Cerner Millennium or another CIS such as Epic to support their area of healthcare specialty (backed up by some record

of formal training in use of the system).

Experience & Knowledge: Minimum 5 years of experience in applications of enterprise-wide IT projects (of which must have involved implementing, installing and testing Cerner Millennium and/or Care Stream)