Job Description

Job Description:

Assumes responsibility for the daily clinical operation of the Obstetrics and Gynecology Clinic. Functions as a primary source for assistance and guidance on clinical issues to Nursing Staff. Coordinates the day-to-day running of the unit, ensuring that patients are discharged on time and coordinates patient admissions from other departments under the guidance of the line manager.

Operational Management:

• Assists staff nurses and care assistants in planning, implementing, and evaluating direct patient care.
• Ensures accurate nursing documentation is maintained according to hospital policy and procedures.
• Collaborates with patients, families, and healthcare professionals to achieve optimal patient outcomes.
• Promotes incident, customer complaint and patient satisfaction survey reporting to improve patient and family care.
• Assists in creating a safe and friendly environment for all patients, their families, and other staff members.
• Maintains effective communication between patients, nurses, and physicians regarding follow-up care/instructions.
• Maintains updated service-specific competencies – according to guidelines.
• Provides supervision and advice to nursing staff regarding patients’ enquiries.
• Participates in and maintains clinic-specific Key Performance Indicator (KPI) audits and other data including nursing documentation, closing Customer Relationship Management (CRM) on time, checking the Press Ganey and addressing any patient complaint.
• Ensures the nursing pre-screening is done 48 hours before any appointment.
• Ensures that the quality checklist is met at all times. For any deficiencies, ensure an action plan is put in place and followed.
• Ensures the monthly submission of the environmental rounds audit report and follow-up on deficiencies.
• Ensures clinic stock level is within the required Par level and works with Materials Management to decrease nonmoving and slow-moving items.
• Ensures closure of Customer Relationship Management (CRM) requests accurately within the allotted time frame.
• Ensures all items in the Quality Round are met and places an action plan for those not met.
• Supports in the preparation of the nursing clinical slides and includes them in the monthly Quality Improvement (QI) meeting.
• Follows up on all approved and not utilized tests and ensure that they are scheduled.
• Follows up with the insurance coordinator on all approvals that are pending and ensure all patients are updated on the status.
• Ensures no walkouts take place in the clinic.
• Closes on time all safe points and ensures they are being addressed and the root cause analysis is figured out.
• Ensures all the clinical KPIs are placed monthly on the Patient Safety Data Board.
• Ensures Patient Tracker is updated.
• Ensures staff are following the dress code.

Unit Specific:

• Performs nursing interventions/procedures per established standards of care (Competency List “Green Book”) policy and procedures including but not limited to:
• Provides assistance during Colposcopy.
• Aids in Cryotherapy procedures.
• Assists in Endometrial Biopsy.
• Supports during the Excision of Bartholin Cyst.
• Helps with the removal of Cervical Cerclage.

Qualifications:

• Bachelor’s degree in nursing (minimum of three (3) years full-time course duration) or
• Degree in Nursing (minimum two (2) years course duration) and Registration as a Registered Nurse from Canada, USA, UK, Ireland, South Africa, New Zealand, and Australia.
• For UAE nationals graduates of UAE or non-UAE universities are exempted from the experience and clinical training requirements for the applied title. (UAE National must submit a copy of their birth certificate and the mother’s family book).
• Non-UAE national graduates from UAE universities are required to successfully complete six (6) months of clinical training post-graduation in an APS health facility (except for Registered and assistant Nurse titles).
• Must hold a valid License/Registration to practice in their home country and/or country of last employment (where applicable).
• Must hold a minimum of a valid Basic Life Support (BLS) Certification or others according to the scope of practice.

Professional Experience:

• Minimum of three (3) to five (5) years of recent post-graduate experience in an Obstetrics and Gynecology setting.
• Previous Team Leader or Senior Registered Nurse experience is an advantage.
• Knowledge of and ability to render care and services based on age, appropriateness, and developmental needs of patients.
• Skills in the assessment of patient and family’s physical and psychological needs.
• Skills in coordination and planning of care and prioritising care based on individual needs.