Senior Charge Nurse- Emergency Department
Job Description
| Key Responsibilities of the role | |
| Key Responsibilities of the role | Corresponding Key Activities performed by the role |
| Leadership | Provide leadership for nursing team within ward/unit and reports all issues to the senior charge nurse/unit manager Collaborates with personnel from non-nursing department/disciplines regarding issues that may negatively impact patient care; facilitate solutions as needed Participates in committees, task forces that are interdisciplinary or interdepartmental; may be required to chair, co-chair or lead such groups. |
| Management of Clinical Practice | Facilitates effective patient flow utilizing bed capacity and staffing resources appropriately. Monitors and reviews staff skill mix and in accordance with patient acuity uses available information to align staffing and workload. Builds relationships with staff, peers and colleagues to support interdisciplinary and interdepartmental planning, aimed at improving patient outcomes. Promotes continuity of care that is patient centered, outcome oriented and focused towards discharge planning. Ensures that quality standards of nursing documentation are maintained according to organisational policy. Perform hospital rounds to assess, identify problems, determine solutions and guide teams in clinical and operational management of services. |
| Communication | Liaises effectively with other health care providers both internal and external to the organization. Maintains confidentiality and security of patient, family, and organization information in accordance with the confidentiality policy Facilitates effective communication between the patient, family and the interdisciplinary health care team as required. Communicates with all unit(s) /departments as appropriate, to maximize efficiency and to expedite the admission, transfer and discharge process. Uses information technology to access, transmit and produce information as necessary. |
| Performance Improvement/Risk Management | Supports a culture of performance improvement. Monitors and evaluates the quality of nursing care provided. Actively participates in accreditation activities. Audits compliance with organizational documentation standards. Supports and participates in the implementation of evidence based practice to promote clinical knowledge and a research based clinical practice environment. Monitors and supports the organisational Key Performance Indicators and Clinical Indicators and reinforces corrective action to improve clinical service. Responsible for the coordination, monitoring, and reporting of incidents occurring within the organization after business hours facilitating corrective or preventative action as required. Responsible for minimizing exposure to incidents of infection/cross infection of patients, staff, visitors and the general public. Ensures staff adheres to the infection control policies and procedures of the organization Monitors compliance with International and HAAD Patient Safety Goals |
| Education | Support the staff to provide a suitable environment for patient and family learning. Engages in health promotion activities in the organization and community |
| Professional Responsibilities | Identifies and utilizes various mechanisms to assist in development of managerial and leadership skills. Utilizes internal educational resources and external agencies to assist with development of managerial competencies. Develops and achieves annual performance criteria/goals in conjunction with the Line Manager. Attends and participates in the orientation and other hospital based programs as agreed with the Line Manager. Maintains and updates own professional development through relevant educational activities. Maintains and updates a professional portfolio. Initiates action and reports to the appropriate manager, when staff behavior and/or performance do not meet professional standards. Effective and efficient utilization of human resources, consumables and equipment. |
| Facility specific Responsibilities of the role | Corresponding Activities performed by the role |
| SEHA Compliance guidelines | Corresponding Activities performed by the role |
| Complying with Policies, Procedures and Practices of the SEHA facilities and other regulatory requirements | Complying consistently with facility policies, procedures and practices and ensuring alignment with SEHA facilities policies Completing and maintaining regulatory requirements including: licensure and certification and other mandatory training within established time frames |
| Maintaining Confidentiality | Maintaining confidentiality with regards to any information exchanged or received in the current capacity of role in accordance with facility policy |
| Promoting Customer Service standards | Assuming the role of a brand ambassador for the facility and promoting a customer focused philosophy in dealing with any stakeholders Maintaining positive and effective working relationships within the department/division and also with other departments/sections within the facility Performing any other duties as may be assigned relevant to the basic responsibilities of the role |
| Adhering to the Occupational Health and Safety, Materials Management and Maintenance standards | Adhering to requirements of the Occupational Health and safety guidelines and infection control guidelines Understanding and adhering to emergency preparedness plans/policies |
| Ensuring Personal Effectiveness | Recognizing the necessity of continuously developing skills and acquiring additional knowledge appropriate to the position Dressing appropriately to meet the expectations of the specific work area and in alignment with the Occupational Health and Safety policies Building key partnerships within the organization for pursuing client-centered, comprehensive, integrated systems of care Complying with any regulations related to mentoring, training and development of UAE nationals staff |
Responsibilities
| Key Responsibilities of the role | |
| Key Responsibilities of the role | Corresponding Key Activities performed by the role |
| Leadership | Provide leadership for nursing team within ward/unit and reports all issues to the senior charge nurse/unit manager Collaborates with personnel from non-nursing department/disciplines regarding issues that may negatively impact patient care; facilitate solutions as needed Participates in committees, task forces that are interdisciplinary or interdepartmental; may be required to chair, co-chair or lead such groups. |
| Management of Clinical Practice | Facilitates effective patient flow utilizing bed capacity and staffing resources appropriately. Monitors and reviews staff skill mix and in accordance with patient acuity uses available information to align staffing and workload. Builds relationships with staff, peers and colleagues to support interdisciplinary and interdepartmental planning, aimed at improving patient outcomes. Promotes continuity of care that is patient centered, outcome oriented and focused towards discharge planning. Ensures that quality standards of nursing documentation are maintained according to organisational policy. Perform hospital rounds to assess, identify problems, determine solutions and guide teams in clinical and operational management of services. |
| Communication | Liaises effectively with other health care providers both internal and external to the organization. Maintains confidentiality and security of patient, family, and organization information in accordance with the confidentiality policy Facilitates effective communication between the patient, family and the interdisciplinary health care team as required. Communicates with all unit(s) /departments as appropriate, to maximize efficiency and to expedite the admission, transfer and discharge process. Uses information technology to access, transmit and produce information as necessary. |
| Performance Improvement/Risk Management | Supports a culture of performance improvement. Monitors and evaluates the quality of nursing care provided. Actively participates in accreditation activities. Audits compliance with organizational documentation standards. Supports and participates in the implementation of evidence based practice to promote clinical knowledge and a research based clinical practice environment. Monitors and supports the organisational Key Performance Indicators and Clinical Indicators and reinforces corrective action to improve clinical service. Responsible for the coordination, monitoring, and reporting of incidents occurring within the organization after business hours facilitating corrective or preventative action as required. Responsible for minimizing exposure to incidents of infection/cross infection of patients, staff, visitors and the general public. Ensures staff adheres to the infection control policies and procedures of the organization Monitors compliance with International and HAAD Patient Safety Goals |
| Education | Support the staff to provide a suitable environment for patient and family learning. Engages in health promotion activities in the organization and community |
| Professional Responsibilities | Identifies and utilizes various mechanisms to assist in development of managerial and leadership skills. Utilizes internal educational resources and external agencies to assist with development of managerial competencies. Develops and achieves annual performance criteria/goals in conjunction with the Line Manager. Attends and participates in the orientation and other hospital based programs as agreed with the Line Manager. Maintains and updates own professional development through relevant educational activities. Maintains and updates a professional portfolio. Initiates action and reports to the appropriate manager, when staff behavior and/or performance do not meet professional standards. Effective and efficient utilization of human resources, consumables and equipment. |
| Facility specific Responsibilities of the role | Corresponding Activities performed by the role |
| SEHA Compliance guidelines | Corresponding Activities performed by the role |
| Complying with Policies, Procedures and Practices of the SEHA facilities and other regulatory requirements | Complying consistently with facility policies, procedures and practices and ensuring alignment with SEHA facilities policies Completing and maintaining regulatory requirements including: licensure and certification and other mandatory training within established time frames |
| Maintaining Confidentiality | Maintaining confidentiality with regards to any information exchanged or received in the current capacity of role in accordance with facility policy |
| Promoting Customer Service standards | Assuming the role of a brand ambassador for the facility and promoting a customer focused philosophy in dealing with any stakeholders Maintaining positive and effective working relationships within the department/division and also with other departments/sections within the facility Performing any other duties as may be assigned relevant to the basic responsibilities of the role |
| Adhering to the Occupational Health and Safety, Materials Management and Maintenance standards | Adhering to requirements of the Occupational Health and safety guidelines and infection control guidelines Understanding and adhering to emergency preparedness plans/policies |
| Ensuring Personal Effectiveness | Recognizing the necessity of continuously developing skills and acquiring additional knowledge appropriate to the position Dressing appropriately to meet the expectations of the specific work area and in alignment with the Occupational Health and Safety policies Building key partnerships within the organization for pursuing client-centered, comprehensive, integrated systems of care Complying with any regulations related to mentoring, training and development of UAE nationals staff |
Qualifications
| Qualifications, Certifications and Experience |
| Required:Required:* Bachelor of Science degree in nursing or equivalent qualification of NLT3 years study duration from accredited program; * AND Valid/Current national license. * AND BLS  Desired:Certificate of post graduate diploma in nursing or Healthcare ormanagement or administration field* International accreditation experience. |
| Required: N/A Desired:N/A |
| Required: * NLT 6 years clinical experience in an appropriate &relevant healthcare settings post qualification and* NLT2 year in Senior Charge Nurse (S. C.N.) position, ORNLT 3 years in a Charge Nurse Position. |
