Job Description

Candidate Requirements

– Must have her own valid UAE residence visa.
– Proven experience in customer service, patient support, or a similar front-desk role; healthcare or clinic experience is preferred.
– Ability to manage patient interactions calmly, respectfully, and professionally.
– Skilled in handling inquiries, resolving concerns, and ensuring a positive patient experience.
– Strong verbal and written communication skills in English; Arabic or other languages would be an advantage.
– Excellent organizational and time-management skills, with close attention to appointment scheduling and record-keeping.
– Comfortable using computers, appointment-management software, and standard office equipment.
– Professional, respectful, and inclusive when working with patients and colleagues from diverse backgrounds.
– Minimum qualification: High school diploma or equivalent.
– Additional education or certification in administration, customer service, or healthcare support would be beneficial.