Job Description

🎯 Key Responsibilities:
📞 Handle incoming calls, patient inquiries, and appointment bookings.
🤝 Welcome patients and ensure a positive customer experience.
📅 Manage appointments, confirmations, and patient follow-ups.
💻 Maintain accurate patient information and coordinate with clinical teams.
🌟 Handle patient concerns professionally and support daily clinic operations.

🗣️ Language Preferences:
– English: Excellent fluency required; native-level proficiency preferred.
– Second Language: Tagalog, Hindi/Urdu, or Arabic is highly preferred.

✨ Requirements:
– Strong communication and interpersonal skills.
– Previous experience in front desk, call center, or customer service roles.
– Healthcare or dental clinic experience is an advantage.