Job Description

ZenDXB is Dubai’s leading premium wellness and longevity clinic — combining advanced diagnostics, IV therapy, peptide treatments, aesthetics, and personalised health optimisation. We take a scientific yet luxury-driven approach to healthcare, with every patient experience designed to achieve measurable results in energy, vitality, and performance.

Role Overview

We are seeking a detail-oriented and highly professional Lab Technician to join our clinical team. The ideal candidate will ensure accurate, timely processing of patient samples, support our doctors and nurses with high-standard laboratory operations, and uphold ZenDXB’s commitment to medical precision and premium patient care.

Key Responsibilities

Sample Collection & Processing

• Collect and label blood, urine, and other biological specimens in accordance with proper medical standards and safety protocols.
• Prepare, centrifuge, and store samples for local and international partner laboratories.
• Maintain strict chain-of-custody and ensure accurate sample tracking in patient management systems (e.g., Practo or equivalent).
• Perform point-of-care testing (POCT) for relevant parameters as required.

Laboratory Operations

• Ensure all equipment (centrifuges, refrigerators, analyzers) is properly maintained, calibrated, and logged.
• Adhere to infection control, biosafety, and HAAD/DHA regulations at all times.
• Support procurement and inventory management of lab supplies, reagents, and consumables.
• Assist in reviewing and verifying laboratory results before reporting to physicians.

Quality & Compliance

• Follow DHA/DOH licensing standards and ensure all documentation is up to date.
• Maintain accurate and confidential patient records in accordance with ZenDXB and data-protection guidelines.
• Participate in internal quality control (IQC) and external quality assurance (EQA) programmes.

Cross-Team Collaboration

• Work closely with nurses and doctors to coordinate lab tests linked to customised IV therapy, peptide, or longevity treatment plans.
• Communicate any abnormal or urgent results promptly to the medical team.
• Support health campaigns, wellness screenings, and VIP homecare visits when required.

Qualifications & Skills

• Bachelor’s degree or diploma in Medical Laboratory Technology or equivalent.
• Valid DHA / DOH / MOH license (or eligibility letter).
• Minimum 2 years’ experience in a medical laboratory or wellness clinic setting.
• Strong technical skills in sample handling, centrifugation, and lab safety.
• Excellent attention to detail and accuracy under time constraints.
• Strong communication and teamwork abilities.
• Proficiency with basic computer systems and EMR/HMS software (Practo, Okadoc, etc.).

Personality Fit

• Calm, precise, and professional with patients.
• Reliable and organised with a strong sense of responsibility.
• Maintains the premium service standards expected at ZenDXB.
• Interested in wellness, longevity, and preventative medicine.

What We Offer

• Competitive salary and performance incentives.
• Modern, supportive, and innovative clinical environment.
• Opportunities for continuous professional development.
• Staff wellness benefits including complimentary IV therapies and discounts.

Compensation & Benefits

• AED 7,000 basic salary
• Full-time: 48 hours per week (5 days on, 2 days off)
• Supportive team environment in a luxury medical wellness setting.
• If you are passionate about patient care and have outstanding IV cannulation skills, we’d love to hear from you.