Job Description

Population Health Management Officer
 

Core Activities

• Generate and maintain patient registries, care-gap lists, and high-risk population reports to support Population Health Management (PHM) programs.
• Coordinate patient outreach, recalls, scheduling, and follow-up activities for screening, chronic disease, and preventive health programs.
• Monitor program performance, maintain accurate records, and support KPI reporting, dashboard updates, and presentation preparation.
• Collaborate with clinic staff, Case Management, and Analytics teams to ensure effective program implementation and continuous improvement.
• Administer patient surveys (PROMs), track participation, and compile results to support program evaluation and decision-making.
• Coordinate employer-focused healthcare services, including screenings, checkups, occupational health, and related program activities.
• Support audits, quality initiatives, value-based care programs, and other departmental projects as assigned.
• Ensure compliance with information governance requirements while maintaining patient confidentiality and data security.
• Provide patient-centered support and coordinate care with compassion, professionalism, and respect.

Qualifications & Certifications

• Diploma in Nursing, Allied Health, Public Health, Health Information Management, or a related healthcare field.
• 0–4 years of experience in healthcare operations, care coordination, case management, quality, population health, or a related area.
• Good command of both Arabic and English.