Job Description

Remote Call Centre Agent (Philippines)

This is a remote position.

About Noble

We are a fast-growing veterinary clinic group with 5 branches across Dubai, and we’re expanding our team.

At Noble, we don’t just hire call centre agents. We recruit and develop A-team players who genuinely love animals and are passionate about delivering exceptional client experiences. If you are honest, hard-working, self-motivated, and thrive in a remote environment, keep reading.

Experience is a plus, but a willingness to learn is priceless. If you are a great communicator looking for an opportunity, not just a job, we may be the perfect fit.

Key Responsibilities

• Make a high volume of outbound calls to clients professionally and efficiently

• Confirm, follow up, and rebook appointments across multiple clinic locations

• Manage the clinic’s digital booking systems and call logs accurately

• Provide pet owners with clear, accurate information on services, treatments, and clinic procedures

• Coordinate smoothly with our on-site teams to ensure seamless client care

• Deliver a warm, friendly, and reassuring experience on every single call

Requirements

Required

• Experience in a call centre, receptionist, or client-facing role

• Excellent verbal communication and active listening skills in English

• Comfortable making back-to-back outbound calls in a fast-paced, remote environment

• Highly organized, reliable, and self-directed while working from home

• Proficient with Google Workspace and online administration or CRM tools

• Access to a personal computer and a stable, reliable internet connection

• A quiet, professional home workspace

Preferred

• Background in veterinary, medical, or animal-related services

• Experience with digital booking or practice management systems

Benefits

• Competitive remote salary: 1,500 – 2,000 AED/month
• Continuous Professional Development – ongoing training in customer service excellence and veterinary knowledge
• Supportive Team Culture – a collaborative, positive environment where every member is valued and inspired
• Opportunity to grow with a rapidly expanding clinic group

How to Apply

To help us get to know you beyond your CV, all applicants are required to submit a short video introduction (approximately 30 seconds).

Introduce yourself, share something unique about you, and tell us how animals or pets are a part of your life. No professional editing needed, we simply want to see your personality and communication skills.

Applicants who submit both will be prioritized for interview selection.