Job Description

King’s College Hospital London – Dubai is looking for Nursing Graduates (unlicensed) who are interested in starting their careers in a dynamic, patient‑focused Call Centre Agent role. This is an excellent opportunity for fresh graduates seeking to gain healthcare experience, build strong communication skills, and grow within a reputable hospital environment.

What You Will Do

• Handle inbound and outbound calls with professionalism, accuracy, and empathy.
• Assist patients with appointment bookings, inquiries, and service information.
• Provide clear and effective communication while ensuring an excellent patient experience.
• Coordinate with clinical and administrative teams to support smooth patient flow.
• Adapt quickly to a fast‑paced work environment and manage multiple tasks efficiently.
• Learn and apply hospital processes, systems, and service standards.

Who We Are Looking For

• Nursing graduates (unlicensed) who are eager to begin a career in a hospital setting.
• Excellent communication skills and a patient‑centered attitude.
• Ability to work in a fast‑paced environment and handle pressure professionally.
• Willingness to learn, adapt, and grow within the organization.
• Strong teamwork, problem‑solving, and customer‑service skills.