Unicare Medical Trading – Connecting Healthcare Brands with the UAE Market

About Us

Established in the UAE in 1995, Unicare Medical Trading has built its presence in healthcare distribution, serving the pharmaceutical, medical equipment, laboratory supplies, dermocosmetics, and consumer healthcare sectors. Since July 2020, the company has operated under new leadership with an expanded portfolio of brands.

Unicare focuses on connecting healthcare brands with the UAE market through reliable distribution, quality products, dedicated customer service, and efficient execution. With strong market knowledge and an expanding brand portfolio, the company aims to become a preferred partner for healthcare businesses across the UAE.

Our Customer Network

• 2,500+ Pharmacies
• 156+ Hospitals
• 46+ Institutions
• 40+ Wholesaler Accounts

What Sets Us Apart

Unicare Medical Trading actively contributes to the development of the UAE healthcare sector by focusing on the quality of its products and services. The company works closely with customers and business partners to improve product availability, strengthen brand presence, and deliver dependable distribution solutions.

Our Mission

To improve the quality of life of our people, customers, and society through reliable healthcare products and services.

Our Vision

To become an outstanding integrated healthcare service provider, recognised by customers and principals for trust, availability, and innovation.

Our Values

• Empowerment: Encouraging people to take ownership and contribute to shared goals.
• Ethics: Maintaining integrity and responsible business practices.
• Professionalism: Delivering services with competence and accountability.
• Teamwork: Building strong relationships and working towards common objectives.
• Innovation: Embracing new ideas and improving the way we work.
• Ambition: Striving for continuous growth and development.
• Effective Communication: Promoting transparency and collaboration with customers and partners.

Our Services

Warehousing and Logistics

Unicare provides warehousing and integrated logistics services designed to support the timely distribution of healthcare products throughout the UAE. Its trained team follows Good Distribution Practice (GDP) requirements and focuses on careful product handling, efficient order fulfilment, and reliable delivery, with a typical delivery timeframe of 24–48 hours.

Sales and Distribution

Unicare’s experienced sales professionals and medical representatives help improve product accessibility and availability across healthcare outlets in the UAE. Services include account opening, stock management, product training, marketing activities, brand awareness campaigns, event support, and demand generation. These activities help strengthen market coverage and support brand growth.

Merchandising and Brand Visibility

Unicare’s merchandising team and beauty advisors help improve product visibility and availability at retail locations. Their work includes planogram implementation, product displays, stock monitoring, in-store promotions, and direct engagement with consumers to support brand awareness and customer loyalty.

Reporting, Analytics, and Business Insights

Unicare uses data and performance reporting to help its partners make informed business decisions. Its analytical services cover customer performance, product sales, distribution channels, demand forecasting, marketing and promotional expenditure, management reporting, and customer service analytics. These insights support planning, performance monitoring, and continuous improvement.

Marketing and Promotions

Unicare develops marketing and promotional activities tailored to the needs of its brand partners and the UAE market. Its services include promotional materials, brand awareness campaigns, events, key opinion leader (KOL) engagement, social media activities, and e-commerce support. These solutions help businesses strengthen their market presence and connect with their target audiences.

Regulatory Affairs

Unicare supports pharmaceutical and medical device registration and regulatory processes in the UAE. Its regulatory team assists partners with the relevant authorities and applicable requirements, helping them navigate registration procedures and work towards an efficient route to market.

Pharmacovigilance and Medical Device Vigilance

Patient safety is a key priority at Unicare. The company supports pharmacovigilance and medical device vigilance activities, including safety monitoring, regulatory intelligence, and timely safety reporting to relevant health authorities. These services help partners maintain ongoing safety oversight and support regulatory compliance.

Supply Chain and Clearance

Unicare provides supply chain coordination and clearing and forwarding support to facilitate the movement of healthcare products into and across the UAE. Its dedicated team focuses on efficient customs clearance, timely goods handling, and dependable service, with a stated lead time of 24–48 hours within the UAE.

Our Divisions

Pharmaceutical Division

Unicare’s Pharmaceutical Division connects pharmaceutical brands with customers across the UAE. Through local market knowledge, distribution capabilities, and regulatory support, the division helps partners navigate product registration and market access.

Its services include brand representation, marketing support, distribution, and access to private healthcare and institutional channels. The team works closely with its partners to strengthen brand positioning, improve product availability, and support sustainable market growth.

Medical Division

The Medical Division provides healthcare facilities with medical equipment, devices, and consumables. Its team of medical professionals and service engineers supports product selection, installation, technical assistance, and after-sales service.

Unicare also provides technical support beyond the warranty period, helping customers maintain equipment performance and continuity of service. The division focuses on product quality, dependable support, and the needs of healthcare professionals and patients.

Dermocosmetics Division

Unicare’s Dermocosmetics Division represents skincare portfolios from international brands. Its medical representatives and beauty advisors support product awareness, consumer engagement, promotional activities, and retail execution.

The division also focuses on effective product displays, in-store visibility, and promotional campaigns to help brands connect with consumers and strengthen their presence in the UAE skincare market.

Building Long-Term Healthcare Partnerships

Unicare Medical Trading brings together healthcare distribution, market knowledge, regulatory support, marketing expertise, and customer service to help pharmaceutical, medical, and dermocosmetic brands develop their presence in the UAE.

Through its integrated services and commitment to quality, innovation, and collaboration, Unicare continues to build partnerships that support the evolving needs of the healthcare market.