Job Description

Job Description

Operational Analytics & Insights

• Data collection, performance tracking, and operational insights
• Coordination on patient flow data, utilization trends, and service impact
• Validation of operational data, workflow alignment, and reporting accuracy
• Service utilization tracking and turnaround time analysis
• Performance reporting, insights, escalation of trends, and improvement tracking
• Reporting systems, data integrity, and dashboard support
• Operational readiness indicators and impact reporting
• KPI alignment, dashboard updates, and performance visibility
  

Performance Reporting, Data Coordination & System Support

• Coordinate the collection of operational and patient experience data from clinic teams and systems.
• Validate data completeness and accuracy across HIS, QMS, appointment, and escalation tools.
• Support the preparation and distribution of routine operational and performance reports.
• Maintain structured data logs related to patient flow, waiting times, cancellations, and escalations.
• Support system utilization compliance by ensuring correct data entry and basic reporting practices.
• Act as a focal point between clinic operations and Command Center / MIS teams for data-related queries.
• Support documentation, version control, and standardization of reporting templates and trackers.
• Assist in tracking action items and improvement initiatives linked to performance insights.
• Data collection, performance tracking, and operational insights
• Coordination on patient flow data, utilization trends, and service impact
• Validation of operational data, workflow alignment, and reporting accuracy
• Service utilization tracking and turnaround time analysis
• Performance reporting, insights, escalation of trends, and improvement tracking
• Rporting systems, data integrity, and dashboard support
• Operational readiness indicators and impact reporting
• KPI alignment, dashboard updates, and performance visibility
  

Skills

• Data collection,
  

performance tracking,

operational insights

Education

MIS or other related fields