Senior Officer – RCM

Job Description

Responsibilities

  • Claims Auditing and Analysis:
    • Audit outpatient claims to ensure accuracy in coding, billing, and documentation.
    • Review denied claims to identify root causes and trends (e.g., coding errors, eligibility, medical necessity).
    • Perform audits on processed claims to confirm compliance with DOH, DHA, and MOH guidelines.
    • Ensure proper application of CPT, ICD-10-CM, HCPCS, and other coding standards.
  • Denial Analysis and Management:
    • Analyse denial trends and patterns to identify areas for improvement.
    • Collaborate with the coding and resubmission teams to address common denial reasons.
    • Develop and implement strategies for resubmission of denied claims, ensuring maximum reimbursement.
  • Coding and Documentation Support
    • Verify the accuracy and completeness of coding (CPT, ICD-10, HCPCS) used in outpatient claims.
    • Provide recommendations and corrections to improve documentation for accurate billing.
    • Work with clinicians and administrative teams to ensure proper documentation practices.
  • Training and Process Improvement:
    • Conduct training sessions for teams on claim submission, denial handling, and coding updates.

Qualifications

Education and Certification:

  • Bachelor’s degree in a science-related field or Paramedical studies.
  • Certification in medical coding (e.g., CPC, CCS) is required

Knowledge and Skills:

  • Strong knowledge of UAE healthcare regulatory frameworks (DOH, DHA, MOH).
  • Proficiency in coding standards (CPT, ICD-10-CM, HCPCS) and denial codes.
  • Experience in analyzing denials and resubmission strategies.
  • Familiarity with healthcare billing systems and RCM software.
  • Excellent analytical and problem-solving skills.
  • Strong communication and interpersonal skills for collaboration and training purposes.

Experience:

  • A minimum of 5 years of relevant experience, with at least 3 years in the UAE market