Job Description
Position Overview:
We are seeking energetic and engaging Sales Promoters to join our dynamic team across pharmacies, modern trade outlets, and health-focused retail environments. The Sales Promoter plays a key frontline role in increasing product visibility, educating customers and store staff, driving brand awareness, and ultimately boosting sell-out.
This role requires a customer-first mindset, strong product understanding, and the ability to represent our brand professionally and positively at the point of sale. Whether promoting pharmaceuticals, nutritional supplements, or health-conscious FMCG products, the Sales Promoter is expected to be informative, persuasive, and results-driven.
Responsibilities:
Customer Engagement & Product Promotion
- Promote assigned product lines through face-to-face interaction in pharmacies, supermarkets, or retail stores
- Provide accurate and engaging information to customers and store staff on product benefits, usage, and differentiators
- Conduct live demos, sampling, or educational discussions depending on the product type and environment
- Explain promotions and encourage purchases or upselling when appropriate
Display & Visibility
- Ensure high-quality product presentation and branding in-store
- Arrange product displays and Point of Sale Materials (POSM) in line with brand guidelines
- Monitor shelf space, report stockouts, and coordinate with merchandising or delivery teams as needed
Reporting & Feedback
- Track daily performance, footfall, customer feedback, and competitor activity
- Submit timely reports including photos, sales logs, and promotional effectiveness
- Flag any operational or product-related issues to the supervisor
Stakeholder Collaboration
- Build strong relationships with store staff, pharmacists, and category decision-makers
- Support activation campaigns, seasonal promotions, or store-led initiatives
- Participate in product training sessions and stay updated on product developments
Qualifications & Experience
- Minimum 1–2 years of sales promotion or retail sales experience in pharmaceuticals, nutrition, or FMCG (preferred within the UAE market)
- High school diploma required; diploma or degree in Pharmacy, Nutrition, or Life Sciences is an advantage for health-related categories
- Experience in pharmacies, modern trade outlets, or wellness retailers is highly desirable
- Comfortable using mobile apps or handheld devices for reporting.
- Valid UAE driving license.
- Physically fit and able to work on feet for extended periods, including lifting boxes and setting up displays.
Soft Skills
- Communication Skills: Ability to engage and influence customers across diverse profiles
- Product Knowledge: Willingness to learn and accurately present health-related information
- Customer Orientation: Focused on enhancing shopper experience and trust
- Confidence & Professionalism: Represents the brand positively at all times
- Sales Drive: Motivated to meet and exceed sell-out targets
- Teamwork: Collaborates effectively with field teams, sales executives, and supervisors
- Flexibility: Can adapt to different outlets, shift timings, and promotional environments.