Job Description

Responsibilities

Key Responsibility Areas Activities 

Operations – Ethical Practice
• Collects information on patient status from a variety of sources using assessment skills including observation, communication and physical assessment.
• Completes nursing portion of history and physical form on all assigned patients on all assigned patients on entry to the Out Patient department.
• Completes the vital signs and pain assessment stamped form on every visit, signs and documents all interactions with the patient in the progress notes
• Plans care needed during the Out Patient visit.
• Sets priorities when planning and carrying out Doctors’ orders and care.
• Initiates prompt nursing interventions bases on changes in the patient condition, age and circumstances, if necessary.
• Is adept and knowledgeable with the use of specific equipment used in the assigned department.
• Is a developing clinical expert within the Out Patient department
• Ensures timely and accurate documentation of all patients records according to CosmeSurge standards and policies.
• Anticipates, recognizes and manages emergencies, and unsafe situations/practice, and initiates appropriate and timely intervention.
• Influences and facilitates change within the department in order to improve standards of care.
• Performs all duties in a professional and confidential manner 

Customer Service
• Adhere to the clinic/hospital’s vision, mission, and core values.
• Adhere to the clinic/hospital’s telephone standards.
• Maintains patient’s privacy and confidentiality of information and records at all times.
• Ensures customer satisfaction-oriented environment for patients, family and other customers within Outpatient department.
• Facilitates cooperation and communication between nursing staff, medical staff and all other departments in order to ensure maximum patient and staff satisfaction.

 Business Management
• Utilizes supplies and equipment effectively to meet the needs of the patients.
• Participates in regular stock inventory each year.
• Practice measures that are cost effective in relation to supplies and other resources.
• Notifies Nursing Team Leader / DoN of all important, administrative and clinical issues involving the Out Patient department. 

Staff Management
• Prioritizes work schedule to meet the needs of the patients
• Enhances the working environment through teamwork and mutual respect of others.
• Motivates and encourages self and others to achieve team, and organizational goals.
• Act as preceptor for new nursing staff.
• Utilizes critical thinking skills when making judgements, managing conflict and solving patient care problems/issues.
• Demonstrates initiative and confidently contributes to the decision-making process.
• Promote and fosters a no blame culture when dealing with incident reporting.

Communication
• Follows the established communication channels in the Nursing department.
• Ensures exchanges of information and ideas among nurses in the Out-Patient department are undertaken in an honest, direct and respectful manner.
• Maintains a professional communication manner when dealing with outside agencies and departments including the applicable health authority (DOH/DHA/MOH).
• Ensure a rapid communication system in Notification of Infectious diseases to the Nursing Team Leader / Director of Nursing / Infection Control Link Nurse.
• Ensure adequate and appropriate feedback to all staff from outside meetings and committees.
• Communicates as required in a timely and constructive manner.
• Ensures all channels of communication: incident reporting, maintenance / IT/ Biomed requests, Time and attendance requirements are adhered to 

Other Responsibilities
• Facilitates current trends in nursing and utilizes research based practices.
• Identifies health education needs of patient/family and develops health education methods.
• Participate in ongoing in-service training includes mandatory competency tested health, safety and infection control programs.
• Demonstrates professional accountability and responsibility at all times.
• Complies with the Nursing Code of Ethics and Group Code of Conduct Policy, Emirates Nursing Association (Emirates Nursing Council) and DOH.
• Works within the established Scope of Practice for registered Nurses.
• Maintains own staff development folder to record all educational activities and professional growth related to evidenced based practice and critical incidents.
• Maintain registration with Nursing licensing board and DOH.
• Maintains current knowledge in Clinical Practice.
• Participates in annual performance review and identifies professional and personal goals to be achieved during the following 12 month including completion of the staff development portfolio.
• Care for self and for their colleague’s health, safety and well-being, awareness and contribution to healthy and safe occupational environment

Qualifications

Qualifications Required
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Bachelor of Nursing or equivalent. (3 years GNM with DOH RN License is acceptable) Experience
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Minimum 2 – 4 years of experience in Dermatology, Plastic Surgery, IV Therapy, General OPD in an aesthetic / wellness clinic. Skills & Competencies Required
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Innovative with strong service focused approach, interpersonal, negotiating and influencing skills
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Excellent communication skills in English, both written and verbal
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Must possess skills to maintain proper therapeutic relationship
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Confident and competent to attend all the cases
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Ability to create a welcoming atmosphere and put people at ease
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Ability to encourage patients to develop good preventative care habits
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Ability to quickly identify problems and determine effective treatments
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Computer literacy Attributes
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Maintain good appearance and proper demeanor at work.
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Safety conscious, motivated, able to manage pressure, takes initiative.
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Is service oriented and customer focused Language Skills
Fluent in English & Arabic (preferable)

6. LICENSURE / CERTIFICATION REQUIREMENTS
• Valid DOH License as Registered Nurse
• Basic Life Support Certification (BLS)