Job Description
- Maintain daily reconciliation processes and all action needed at hospital and client level.
- Reconciliation meetings with clients to discuss and finalize account rejections.
- Adhering to resubmission documentation during usual reconciliation process.
- Preparing resubmission reports to ensure accurate rejection recovery.
- Preparing for regularly reconciliation committee meetings to enhance the hospital reconciliation progress.
- Implementing cross audit with claim audit team to ensure accurate rejection analysis.
- Works to prepare processes and dashboards to ensure quality and accuracy.
- Undergoing action plans to mitigate rejection reasons.
- Contract and discount setup review.
- Reconciliation weekly reports.
- Stays up to date on medical updates and implements changes regarding claims and billing requirements according to customer needs to enhance digitalization internally and on customer side.
- Perform other duties related to RCM as assigned.
Qualifications:
- Bachelor’s degree of any medical field (Medicine or Dentistry).
- 3 years of working experience in claims operations/healthcare.
- Significant knowledge of claims management, reconciliation and rejections management and its financial implications.