Job Description

• Develop and monitor quality indicators and lead improvement initiatives.
• Conduct RCA and FMEA, and manage incident reporting and follow-up.
• Ensure compliance with accreditation standards and support survey readiness.
• Train staff and lead safety huddles and awareness campaigns.
• Analyze data and prepare reports for committees and regulatory bodies.

Qualifications

• Education: Bachelor’s in a clinical healthcare field with CPHQ or an equivalent certification (Master’s or postgraduate diploma in Quality Management is a plus).
• Experience: 3+ years in healthcare quality or patient safety, including JCI accreditation experience.