Job Description

About the job

Description

Job Purpose:

To provide professional eye care services including vision testing, diagnosis, and prescription, while contributing to sales performance, enhancing customer experience, and supporting store operations.

Key Responsibilities And Duties

• Perform comprehensive eye examinations and vision tests.
• Diagnose visual problems and determine appropriate solutions.
• Develop accurate prescriptions for glasses and contact lenses.
• Conduct contact lens fitting and follow-up assessments.
• Educate patients on contact lenses care, usage, and safety.
• Monitor patient adaptation and manage related concerns.
• Analyze test results and provide treatment recommendations.
• Ensure high standards of clinical accuracy and patient safety.
• Maintain proper documentation and patient records.
• Support conversion by recommending appropriate lenses and upgrades.
• Work with sales team to close prescriptions into sales.
• Contribute to achieving store targets and reducing lost prescriptions.
• Deliver a professional and trusted healthcare experience.
• Build patient confidence and long-term relationships.
• Handle patient concerns and complaints effectively.
• Support and guide team on prescriptions and eye care basics.
• Train staff in product knowledge and vision-related topics.
• Collaborate with store team to improve overall performance.
• Maintain and ensure proper functioning of clinical instruments.
• Monitor trial lenses for validity, safety, and usability.
• Ensure clinic area is compliant with hygiene and safety standards.
• Follow all clinical, regulatory, and company policies.
• Maintain ethical practice and patient-first approach.
• Ensure compliance with SCFHS and healthcare standards.
• Other duties as assigned within the scope of the job.
  

Requirements

Skills And Abilities

• Strong clinical and diagnostic skills.
• Good understanding of optical products and sales process.
• Ability to balance clinical care with commercial awareness.
• Strong communication and patient counseling skills.
• Attention to detail and commitment to quality care.
  

Experience

• 1-4 years’ experience in related field.
  

Education

• Bachelor’s degree in optometry.
  

Language

• Excellent command of oral and written English and Arabic.