Job Description

Job Responsibility

• To ensure the accurate and timely processing of purchase requisitions (PRQs), preparation of purchase orders (POs), and coordination with suppliers to guarantee order accuracy, timely delivery, and efficient resolution of discrepancies.
• Receive and review Purchase Requisition (PRQ) requests with utmost accuracy, including thorough price checks and verification of supplier quotations, invoices, and customer data, address and rectify any discrepancies.
• Generate purchase orders (POs) and facilitate the approval process. Distribute approved POs to suppliers and ensure acknowledgment.
• Communicate with Logistics Operations department and provide shipment updates on open orders and estimated times of arrival (ETAs).
• Report and address any discrepancies in received shipments with suppliers and the relevant Internal Operations department, request for replacement or request for credit note as required.
• Work closely with the finance department to ensure the timely and accurate processing of payments for completed transactions, resolving any discrepancies as needed.
• Resolve discrepancies in the Goods Receipt/Invoice Receipt (GRIR) report by providing required documentation for PO closure.
• Work closely with legal department and vendor for the finalization of the contract.
• Prepare and maintain an accurate documentation for all executed Orders, including PO Tracker, order confirmations, shipping documents, and invoices. Ensure all paperwork is completed and filed appropriately.
• Ensure accuracy obtain relevant approvals and upload the documents into Manage Engine.
• Facilitate the creation of new Item creation by collecting and verifying necessary documents, completing the Master Data Management (MDM) sheets, and coordinating with the MDM team for SAP/ Oracle integration.
• Address and resolve any issues related to order processing, such as delays, inaccuracies, or returns. Work closely with relevant departments to find solutions and improve processes.
• Ensure compliance with company policies, regulatory requirements, and industry standards related to order processing and customer service.
• Review and analyse reports on order processing metrics, such as fulfilment rates, and delivery times. Provide insights and recommendations for process improvements.
• Utilize order management systems including SAP, Oracle, and other software to track order status, update records, and generate reports. Ensure data accuracy and system integrity.

Qualification and Criteria:

• Bachelor’s degree in business administration, Supply Chain Management, or a related field (Professional certifications in procurement or supply chain management are preferred).
• 2 to 3 years of relevant Experience in similar role in a healthcare sector
• English, Arabic Preferred