Job Description

Job Overview

We are seeking candidates with medical office experience who can provide friendly and professional check-in service for patients. Candidates should be compassionate, able to multi-task, and possess strong communication skills.

Responsibilities

• Meet, greet, and assist patients promptly, efficiently, and in a professional manner
• Set up new patients and update current patients
• Schedule and reschedule appointments, as well as coordinate walk-in patients
• Answer phone calls promptly and relay messages when necessary
• Maintain the front desk and reception area in an organized, orderly fashion
• Collect co-payments, deductibles, and co-insurances
• Process referrals and provide complete and accurate referral information to our patients
• Balance cash register and ensure all credit payments are accurate
• Explain fees, services, and policies
• Other duties as necessary

Qualifications

• 1-2 years of Medical Receptionist experience, preferred
• Graduate preferred
• Medical coder
• Knowledge about UAE medical insurance preferred