Job Description

We Are Hiring: Front Desk Patient Coordinator / Receptionist | Dubai, UAE

A reputable medical clinic in Dubai is seeking a polished, confident, and patient-focused Front Desk Patient Coordinator to join our team.

This role requires someone who can create a welcoming atmosphere while communicating clearly, professionally, and empathetically with patients at all times.Key Responsibilities

• Greet patients warmly and ensure a positive first impression
• Communicate clearly and professionally in person, by phone, and via WhatsApp/email
• Explain clinic services, procedures, and appointment processes confidently
• Handle patient questions, concerns, and complaints with empathy and discretion
• Coordinate appointments and follow-ups efficiently
• Maintain accurate patient records in the system
• Liaise effectively with doctors and nursing staff
• Support billing and insurance coordination when required

Required Communication Skills

• Excellent verbal and written communication skills
• Strong interpersonal skills with the ability to build trust quickly
• Calm and solution-oriented under pressure
• High emotional intelligence and professional demeanor
• Ability to manage sensitive information with confidentiality
• Strong listening skills and attention to detail

Requirements

• Previous experience in a medical or aesthetic clinic (UAE preferred)
• Fluent English (Arabic/Russian is a plus)
• Professional appearance and positive attitude
• Ability to multitask in a fast-paced environment

We Offer

• Supportive and professional team environment
• Competitive salary
• Career growth opportunities