Job Description

The ideal candidate will have a strong background in customer support within the medical devices industry and hands-on experience with SAP ERP systems.

What you’ll be doing:
– Acts as the first point of contact for customer inquiries via phone, email and other channels,
– Processes customer orders and product returns accurately,
– Monitors and tracks order fulfilment, back orders and deliveries to ensure timely service,
– Handles complaints professionally, ensuring swift resolution and escalation where necessary,
– Supports sales teams with documentation and order status updates.

What we offer:
– A supportive and collaborative team environment,
– Opportunities for professional development and career growth,
– Competitive salary and benefits package,
– Exposure to a dynamic and growing healthcare trading business.