Job Description

⁠ ⁠Oversee the daily clinical and administrative operations of the eye center and ensure smooth patient flow.

•⁠ ⁠Lead and supervise clinical, reception, and administrative teams.

•⁠ ⁠Monitor operational performance, productivity, patient flow, and KPIs.

•⁠ ⁠Manage doctors’ schedules, staffing, and resource utilization.

•⁠ ⁠Ensure full compliance with Dubai Healthcare City (DHCC) regulations, licensing requirements, and quality standards.

•⁠ ⁠Coordinate closely with medical, HR, finance, marketing, and other departments.

•⁠ ⁠Identify operational gaps and implement continuous improvement initiatives.

•⁠ ⁠Maintain high standards of patient experience, service quality, and operational efficiency.

•⁠ ⁠Prepare regular operational and performance reports for senior management.

Requirements:

•⁠ ⁠Previous experience in ophthalmology / eye-care operations is mandatory.

•⁠ ⁠Proven experience in clinic or healthcare operations management.

•⁠ ⁠Strong knowledge and practical experience with DHCC regulations and licensing procedures is highly preferred.•⁠ ⁠Strong leadership and team-management skills.

•⁠ ⁠Excellent organizational, problem-solving, and decision-making abilities.

•⁠ ⁠Excellent communication and interpersonal skills.

•⁠ ⁠Fluency in English; Arabic is an advantage.