Sales & Service Engineer – Laboratory Equipment

Job Description

Location: Abu Dhabi & Dubai- UAE
Job Type: Full-time

Medwing Medical LLC is seeking a dynamic and driven Sales & Service Engineer to join our team. If you’re passionate about life sciences, lab technology, and delivering technical solutions that truly make a difference, this is the opportunity for you!

Role Overview:
As a Sales & Service Engineer, you’ll play a dual role in technical sales and project execution, acting as a trusted advisor to our clients across clinical, academic, research, and biotech sectors. You’ll be responsible for managing pre-sales support, installation, application training, and after-sales service, while driving revenue growth and customer satisfaction in your territory.

Key Responsibilities:
> Develop and grow customer accounts and sales pipeline in the assigned territory.
> Plan, schedule, and execute projects with precision and efficiency.
> Prepare and deliver compelling technical presentations to new and existing customers.
> Consult with customers to identify needs and recommend the right solutions.
> Lead the sales process from product demonstrations to negotiation and closing.
> Provide pre-sales technical assistance and training.
> Coordinate the ordering, delivery, and start-up of lab equipment tailored to customer requirements.
> Maintain excellent relationships with clients, ensuring long-term satisfaction and repeat business.

Requirements:
> 2-5years of experience in sales, installation, application support, and service of Laboratory / Analytical / IVD Equipment.
> Strong technical knowledge of lab instruments and workflows.
> Proven success in the clinical, academic, research, pharmaceutical, or biotech sectors.
> Excellent communication and consultative selling skills.
> Bachelor’s degree in Biomedical Engineering (or related field).
> Valid UAE driving license (mandatory).

Why Join Us?
At Medwing Medical LLC, we’re committed to innovation in healthcare and scientific research support. Join a fast-growing company with a mission to empower laboratories and research centers across the UAE with world-class technology.