Sales Operations Specialist

Job Description

Duties and Responsibilities:

  • Coordinate daily sales operations, orders, approvals, and documentation.
  • Prepare sales reports and monitor targets, performance, and key indicators.
  • Maintain accurate sales databases, order trackers, and operational records.
  • Coordinate with distributors, hospitals, Finance, and Supply Chain to ensure timely deliveries and product availability.
  • Monitor stock levels, pending orders, and potential supply disruptions.
  • Support product listing, activation, and replenishment at healthcare facilities.
  • Resolve operational issues and escalate critical supply challenges when necessary.
  • Ensure compliance with company policies and SOPs while supporting continuous process improvement.

Qualifications & Requirements:

  • Bachelor’s degree in Business Administration, Supply Chain, Pharmacy, or a related field.
  • 1–3 years of relevant experience; healthcare or pharmaceutical experience preferred.
  • Knowledge of sales operations, distributor coordination, and hospital procurement.
  • Proficiency in Microsoft Excel, PowerPoint, and reporting tools.
  • Strong communication, organization, and problem-solving skills.
  • Excellent attention to detail and ability to manage multiple priorities.