Job Description

The Sales Operations Coordinator is responsible for supporting daily sales operations, coordinating with external distributors and healthcare facilities, monitoring product availability, and ensuring efficient execution of commercial activities. The role facilitates communication between internal teams and external stakeholders to support uninterrupted product supply, timely order fulfillment, and achievement of commercial objectives.

Duties and Responsibilities:

• Coordinate daily sales operations, orders, approvals, and documentation.
• Prepare sales reports and monitor targets, performance, and key indicators.
• Maintain accurate sales databases, order trackers, and operational records.
• Coordinate with distributors, hospitals, Finance, and Supply Chain to ensure timely deliveries and product availability.
• Monitor stock levels, pending orders, and potential supply disruptions.
• Support product listing, activation, and replenishment at healthcare facilities.
• Resolve operational issues and escalate critical supply challenges when necessary.
• Ensure compliance with company policies and SOPs while supporting continuous process improvement.

Qualifications & Requirements:

• Bachelor’s degree in Business Administration, Supply Chain, Pharmacy, or a related field.
• 1–3 years of relevant experience; healthcare or pharmaceutical experience preferred.
• Knowledge of sales operations, distributor coordination, and hospital procurement.
• Proficiency in Microsoft Excel, PowerPoint, and reporting tools.
• Strong communication, organization, and problem-solving skills.
• Excellent attention to detail and ability to manage multiple priorities.