Job Description

We are Hiring!
Sales & Client Relations Coordinator – Home Healthcare

Role Description

This is a full-time on-site role for a Customer Service Specialist based in Dubai, United Arab Emirates. The Customer Service Specialist will handle day-to-day customer interactions, ensuring an exceptional customer experience. Responsibilities include managing customer inquiries, providing support via phone and other communication channels, maintaining a high standard of customer satisfaction, and effectively addressing concerns to ensure client needs are met promptly and thoroughly.

Qualifications:
Strong skills in Customer Service, Customer Support, and Customer Satisfaction in the Home Healthcare Field
Proficiency in delivering excellent Customer Experience and maintaining a customer-first approach
Effective Phone Etiquette and professional communication skills
Strong problem-solving and interpersonal skills
Fluency in English; additional language skills are an advantage
Prior experience in a customer-facing role is preferred
Ability to handle multiple tasks and adapt to a dynamic work environment
Must be confident with handle CRMs and running weekly reports