Job Description

Quality and Compliance
Officer

A Quality Officer monitors and supports quality assurance and improvement activities within a healthcare facility to ensure compliance with regulatory requirements, accreditation standards, and organizational policies. The role involves conducting audits, reviewing procedures, monitoring performance indicators, documenting incidents, identifying areas for improvement, and coordinating with departments to enhance patient safety and service quality.

Qualification & Experience:

• Bachelor’s degree in Healthcare Administration, Nursing, Healthcare Quality Management, or a related field.
• Previous experience in quality assurance or quality management is preferred; healthcare experience is an advantage.
• Knowledge of healthcare quality standards, patient safety practices, and regulatory requirements.
• Familiarity with healthcare accreditation standards, such as JCI or applicable local authority standards.
• Ability to conduct internal audits, prepare reports, and monitor quality indicators.
• Knowledge of incident reporting, risk management, and corrective and preventive actions.
• Proficiency in documentation, data analysis, and Microsoft Office applications.
• Strong analytical, organizational, and problem-solving skills.
• Good communication and teamwork skills to coordinate quality improvement initiatives.