Job Description

Job Responsibilities:

– Register Patient information completely in English and Arabic n Patient Health Record System -VIDA in complete, accurate and timely manner.

– Provide the newly registered patients with their health record numbers.

– Verify patient’s medical record number either through the Patient’s card or through the computer system.

– Check appointments or ascertain needs of visitors/patients and directs them accordingly.

– Ensure patient identity verification before issuing any invoices.

– Generate the consultation and the medical procedure invoices.

– Collect and submit cash to the general cashier assigned by Finance Department and arrange and submit invoices to Finance Department on daily basis.

– Maintain cleanliness in his/her assigned reception area.

– Make appointment and gives routine non-medical instructions to patients concerning their next visit in HMG.

– Attend to telephone inquiries.

– Maintain confidentiality of patient information at all the times.

– Participate in person-centered care initiatives undertaken by HMG.

– Enrich patient experience with compassion, respect and dignity.

– Perform other applicable tasks and duties assigned within the realm of his knowledge, skills and abilities.

Work Nature:

– High-paced environment dealing with patients and coordinating with fellow co-workers.

– 6 days/48 hours per week.

Requirements:

Experience: Between 2-5 years of experience, preferably in patient/customer relations that is related to hospital operations.

Education/Professional Qualification: Bachelor Degree or Diploma in Health Administration/Health Informatics or relevant in medical field qualifications.

Skills:

– Problem Solving

– Fast Thinking

– Excellent English (Listening, Speaking, Writing)

– Microsoft Office Applications

– Organizational and communication skills

– Excellent customer service skills

Employee Benefits:

– Paid vacation Days

– Medical Insurance

– Competitive Package

– Clear Career Advancement

– Learning & Development chances

How to apply: Via Linkedin

Dates of Application:

Thursday May 22, 2025 – Thursday June 12, 2025