Job Description

Job Profile:

• Supports the provision of safe, patient and family focused quality care.
• Creates a positive patient experience at our facility. Exhibits a proactive approach toward ensuring excellent patient care
• Assists in the daily functioning of the unit/department in support of patient care while maintaining confidentiality.
• Assisting Physicians at the time of seeing patients in the clinics.
• Supports the successful achievements of Clinic Operations strategic goals.
• Escorts patient whenever need arise throughout the hospital premises.
• Demonstrates knowledge of all hospital services and facilities.
• Assists departments with their transportation needs throughout the hospital.

Job Responsibilities:

Organization Skills

Attitude and Willingness

Customer Service and Communication

Quality & Accuracy

Responsibility to Management

Education:

• Bachelor’s

Experience:

• Excellent English verbal/written communication skills.
• Exposure to / experience with customer service principles
• Knowledge of Arabic is desirable.
• Experience with clinical procedures desirable

Skills:

• Strong communication, interpersonal and organizational skills
• Remain calm under trying circumstances and work with frequent interruptions.
• Ability to be flexible and adaptable in a variety of situations.
• Strong attention to detail
• Ability to prioritize and multi-task in a fast-paced deadline sensitive environment.
• Communicates clearly and concisely in both oral and written format.

Competencies:

• Quality oriented
• Abilitty to manage stress
• Taking Responsibility
• Teamwork
• Adaptability
• Customer Service
• Understanding the Job