Job Description

Overview M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over 20,000 professionals, M42 is uniquely positioned to redefine the future of healthcare on a global scale.

Sheikh Sultan bin Zayed Hospital is a state-of-the-art hospital serving Abu Dhabi’s Northern Emirates. With 200+ beds and JCI accreditation, it delivers world-class, community-focused care. By leveraging cutting-edge technologies and the expertise of M42’s renowned network (including Imperial

College London Diabetes Centre, Amana Healthcare, Mubadala Health Dubai, and Healthpoint), SSBZH stands at the forefront of medical innovation. The hospital is dedicated to improving health outcomes, facilitating access to quality care and addressing the unique needs of military personnel, their families, and the broader community in the Northern Emirates.

We are searching for an Officer, Quality and Patient Safety to join our team at Sheikh Sultan bin Zayed Hospital in Al Batayeh, Sharjah. This individual will play a pivotal role in shaping a culture of excellence and continuous improvement across our organization. This position is at the forefront of ensuring regulatory readiness, advancing quality initiatives, and championing patient safety.

Responsibilities

• Actively contribute to the quality improvement and patient safety program to achieve organizational goals.
• Ensure compliance with regulatory standards (e.g., UAE DOH, DHA, Joint Commission International).
• Collaborate with multidisciplinary teams to develop performance measurement processes and action plans.
• Analyze data to identify opportunities for improvement and guide evidence-based decision-making.
• Foster a culture of safety through training, education, and proactive risk management initiatives.
• Lead PSDA improvement projects across the organization.

Qualifications

• Bachelor’s degree in Nursing, Healthcare Management, or a related field (Master’s preferred).
• Minimum 5 years in healthcare quality and patient safety, with experience in Joint Commission International-accredited facilities.
• Proficiency in quality improvement principles, regulatory compliance, data analysis, and project management.
• Certified Professional in Healthcare Quality (CPHQ) or equivalent (or within 12 months of hire).