Job Description

Company Description DERMADENT Skin and Dental Clinic is a specialized healthcare clinic focused on providing comprehensive skin and dental care services. The clinic is committed to delivering high-quality, patient-centered treatment in a professional and comfortable environment. DERMADENT combines modern technology with experienced clinical staff to offer a range of dermatological and dental procedures. The team emphasizes clear communication, safety, and efficiency to ensure a positive experience for every patient. The clinic is growing and seeks team members who are dedicated to excellent service and continuous improvement.
Role Description The Medical Receptionist at DERMADENT Skin and Dental Clinic will be responsible for welcoming patients, managing front desk operations, and supporting smooth clinic workflow. Daily tasks include greeting patients, handling check-in and check-out processes, verifying patient information, and coordinating appointment scheduling for skin and dental services. The role involves answering phone calls, responding to inquiries, maintaining patient records, and ensuring the reception area is organized and professional. The Medical Receptionist will collaborate with clinical staff to help manage patient flow and provide clear information about clinic procedures and policies. This is a full-time, on-site role based in Dubai.
Qualifications

• Candidates should possess skills in Appointment Scheduling and general Receptionist Duties for efficient front desk operations.
• Candidates should possess strong Phone Etiquette skills to manage incoming calls, patient inquiries, and follow-ups professionally.
• Candidates should possess familiarity with Medical Terminology and experience in a Medical Office or clinical setting to handle patient information accurately.
• Candidates should possess good communication and interpersonal skills to interact effectively with patients and team members.
• Candidates should possess basic computer proficiency, including use of electronic medical or dental records and office software.
• Previous experience as a medical or dental receptionist, or in a similar healthcare administrative role, is preferred.
• A high school diploma or equivalent is required; additional training in healthcare administration or customer service is an advantage.
• Ability to work on-site in Dubai, manage multiple tasks, and maintain confidentiality and professionalism at all times.