Job Description

Location: Dubai, Dubai, AE

Company: FakeehCare

ABOUT US

Fakeeh Health is a pioneering healthcare group brought to the UAE by the esteemed founders of Fakeeh Care Group, KSA. With a strong legacy in clinical excellence, research & innovation, and academic integration, Fakeeh Health stands as a testament to our unwavering commitment to delivering holistic, high-quality, and accessible healthcare.

Fakeeh Health includes a network of patient-focused facilities led by our flagship, Fakeeh University Hospital, where Person-Centered Care (PCC) guides both patient and employee experiences. As a Planetree-aligned organization, we foster a supportive and empowering work culture. Our network also includes Fakeeh MediCenters across Dubai for accessible primary care, the tech-enabled Fakeeh Smart Clinic for hybrid physical and virtual care, and Fakeeh DaySurge, focused on minimally invasive, same-day procedures.

Aligned with our organizational values and PCC goals, we value professionals who bring experience in community engagement or corporate social responsibility (CSR), as such backgrounds reflect our shared commitment to meaningful social impact and community upliftment.

JOB PURPOSE:

Responsible for reviewing all clinical information of patient episodes to ensure accurate codes and abstracts of Fakeeh Healthcare services. The Coding Officer will utilize appropriate coding guidelines to assign ICD and ACHI codes and ensure accurate DRG assignment. The Coding Officer will also communicate workflow, backlog, and turn-around-time issues for records.

KEY RESPONSIBILITIES AND DUTIES:

• Utilizes standard medical coding systems (such as ICD-10, ACHI, SNOMED CT, and others) to assign and record accurate codes for all diagnoses, services, procedures, and operations as documented by the attending physician in the patient’s medical record for inpatient and outpatient settings.
• Interacts with physicians and other medical staff to clarify or secure additional information necessary for accurate coding of patient records. 
• Ensures that all coded information is promptly and correctly entered into the disease, service, and procedure database, and ensures that the final diagnostic code numbers and narrative descriptions of diagnoses and procedures are entered accurately. 
• Verifies that all factors required for accurate DRG assignment are present and that all diagnoses are ranked properly. 
• Acts as a resource for other departments on coding-related matters, providing support and clarification as needed. 
• Prepares or assists in preparing statistical reports or other specialized reports related to patients, diseases, treatments, and procedures. 

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• Stays updated on coding-related issues, including new coding guidelines, new codes, coding systems, and evolving medical procedures, to ensure accurate coding practices. 
• Assists in the training of students, coder trainees, and other staff members as needed. 
• Performs compatible mapping with standards and classifications acceptable by Fakeeh Care (e.g., GTIN, CCHI Billing System, ICD-10, etc.). 
• Collaborates with the billing department to ensure all bills are satisfied in a timely manner, ensuring accurate coding on billing forms. 
• Communicates with insurance companies regarding coding errors, discrepancies, and disputes to facilitate resolution and prompt reimbursement.
• Other duties as assigned within the scope of the job.

Experience:

2 years of experience in medical coding, preferably in a healthcare or hospital setting.
 

COMPETENCIES:

• Adaptability & Resilience
• Accountability & Role Understanding with Accreditation Knowledge
• Teamwork and Relationship Building with Cultural Alignment
• Talent Management and Development
• Compassionate and Effective Communication