Job Description
Principal Accountabilities
- Handle all Guests in a professional, courteous manner and serve as the brand’s first impression to Guests
- Perform massage treatments ensuring individualised guest service through acknowledging and responding to their needs and expectation while maintaining guest’s comfort at all times.
- Greet Guests in a friendly and efficient manner
- Knowledgeable about all aspects of treatments and the facility
- Always ensure the highest standard of cleanliness and hygiene in designated areas.
- Treatment bookings/scheduling
- Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of himself / herself as well as all personnel involved in the wellness activities.
- Performs other duties pertinent to this job as assigned.
Ideal Candidates
- Minimum 2 years of experience in similar position in spa industry
- Fluent in English
- Degree in hospitality or related field is preferred and international certificate for massage therapies
- Excellent communications and interpersonal skills
- Basic computer skills
- Customer oriented with a positive attitude and smiling face
- Friendly and approachable
Benefits
- Competitive salary and incentives.
- Opportunities for career growth within a high-end restaurant.
- Staff discounts on food and beverages.
- A collaborative and vibrant working environment.