Job Description

Company Description

MAG Health Clinic is a private medical and aesthetic clinic operating in Dubai since 2013. We provide world-class healthcare services in multiple specialties, including Dermatology, Dental Care, Physiotherapy, Chiropractic, Obstetrics & Gynaecology, General Medicine, Orthopaedic, and more. Our mission is to offer excellent, compassionate, high-quality patient-centered care while delivering real value through various promotions and collaborations with insurance companies. Recognized with full accreditation by Dubai Government and The Joint Commission, we are committed to making health the heart of our world. To better serve residents, we have expanded and opened our second branch in DIFC, Dubai.

Role Description

This is a full-time on-site role for an Insurance Coordinator + Receptionist, located in Dubai. The role involves managing insurance claims, coordinating with insurance companies, and assisting patients with insurance-related inquiries. Daily tasks include handling patient check-ins and check-outs, managing the reception area, answering phone calls, scheduling appointments, and providing exceptional customer service. Ensuring all patient information is accurately recorded and maintaining organized filing systems are essential parts of the role.

Qualifications

• Experience in Insurance, Health Insurance, and Insurance Appr

ovals,

• Claims and Re-submission
• Strong Customer Service and Communication skills
• Excellent organizational and multitasking abilities
• Proficiency in using office software and medical records systems
• Ability to work independently and collaboratively in a team
• Previous experience in a healthcare setting is a plus
• Bachelor’s degree in a related field is preferred