Healthcare Assistant

Job Description

Responsibilities

• Provides patient comfort by utilizing resources and materials, answering patients’ call and requests, and reporting observations of the patient to immediate in charge. 
• Ensure the satisfaction of patients on their needs of Ambulate, Transport or Escort. 
• Enhances nursing department and Clinic reputation by accepting ownership for accomplishing new and different requests. • Anticipate needs of patients who are waiting for consultation with the doctor.
• Spot patient discomfort and take appropriate measures to alleviate their concerns. 
• Assist in patient relations, appointment scheduling and telephonic updates to patients. 
• Document the Entrusted forms, reports, logs, and records. 
• Protects organization’s value by keeping patient information confidential. 
• Serves and protects the Clinic by adhering to professional standards, clinic policies and procedures, federal standards. 
• Assist in nursing station, front office, laboratory, radiology, and other clinic clerical works. 
• Setting up equipment required by healthcare professionals. 
• Assisting in preparing patient couch 
• Work strictly within the scope of patient care and under supervision of Head Nurse. 
• Encourage the patients to procure medication form our pharmacies. 
• Promote other departments, doctors, and diagnostic facilities available within the clinic make patients feel comfortable 
• Restock consulting rooms 
• Assist in carrying lab samples to the lab 
• Assist in health promotion or health education work 
• Assist doctors in completing the medical records and insurance claim forms 
• Immediately bring attention to the Manager In case there is disparity between the medical records and insurance claim form 
• Adhere to follow the NMC s grooming policy, Uniform policy, and ID Badge policies

Qualifications

• Diploma/ Bachelor or related