Job Description
Responsibilities
- Provides patient comfort by utilizing resources and materials, answering patients’ call and requests, and reporting observations of the patient to immediate in charge.
- Ensure the satisfaction of patients on their needs of Ambulate, Transport or Escort.
- Enhances nursing department and Clinic reputation by accepting ownership for accomplishing new and different requests. • Anticipate needs of patients who are waiting for consultation with the doctor.
- Spot patient discomfort and take appropriate measures to alleviate their concerns.
- Assist in patient relations, appointment scheduling and telephonic updates to patients.
- Document the Entrusted forms, reports, logs, and records.
- Protects organization’s value by keeping patient information confidential.
- Serves and protects the Clinic by adhering to professional standards, clinic policies and procedures, federal standards.
- Assist in nursing station, front office, laboratory, radiology, and other clinic clerical works.
- Setting up equipment required by healthcare professionals.
- Assisting in preparing patient couch
- Work strictly within the scope of patient care and under supervision of Head Nurse.
- Encourage the patients to procure medication form our pharmacies.
- Promote other departments, doctors, and diagnostic facilities available within the clinic make patients feel comfortable
- Restock consulting rooms
- Assist in carrying lab samples to the lab
- Assist in health promotion or health education work
- Assist doctors in completing the medical records and insurance claim forms
- Immediately bring attention to the Manager In case there is disparity between the medical records and insurance claim form
- Adhere to follow the NMC s grooming policy, Uniform policy, and ID Badge policies
Qualifications
- Diploma/ Bachelor or related