Job Description

Overview M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over 20,000 professionals, M42 is uniquely positioned to redefine the future of healthcare on a global scale.

Established in 2022, Mubadala Health Dubai offers world-class treatments and advanced technology, facilitated by a clinical team of experts with extensive knowledge and experience. Our state-of-the-art outpatient facility provides day surgery, outpatient consultations, and comprehensive diagnostic services for over 30 clinical specialties.

The HIMS Administrator role is responsible for maintaining and managing of the patient’s electronic medical record (EMR) by performing quantitative and qualitative analysis of the patient’s record and ensuring adherence with the completion requirements as established by the Joint Commission International Accreditation and Dubai Health Authority standards.

Responsibilities

• Conducts quantitative and qualitative analysis for completion of the patient’s record including but not limited to signatures, missing data, and other clinical information.
• Performs quantitative and qualitative analysis of the physician documentation to ensure that the contents of medical reports contain required elements for completion.
• Conducts deficiency checks regarding incomplete records and sends a deficiency notification to the responsible physicians in accordance with the rules and regulations of the medical staff.
• Identifies discrepancies and errors found in the analysis of the patient’s EMR and suggests corrective actions.
• Performs all activities related to the release of information process, including authorization validation, entering a request and coordinating with internal staff according to established procedures.
• Assists in providing medical record information and coverage by answering the questions and requests of caregivers of the relevant assets and government agencies.
• Ensures medical record availability by scanning and uploading daily documents into the EMR system.
• Identifies and merges duplicate medical record numbers.
• Processes and completes all emergency requests for medical information according to the appropriate guidelines.
• Responds to medical record inquires in person, via telephone or via e-mail.

Qualifications

• A well-rounded background in HIM/Medical Records and direct patient interaction.
• Ability to work under pressure in a fast-paced environment.
• 3+ years of progressive career experience.
• Ability in utilizing health information system (HIS) software and knowledge of Protected Health Information (PHI)
• Proficiency with Microsoft Office suite.