Job Description

M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over 20,000 professionals, M42 is uniquely positioned to redefine the future of healthcare on a global scale.

Amana Healthcare is a leading long-term care and rehabilitation provider in the Middle East and GCC, and the region’s pioneer in post-acute care services. It offers comprehensive long-term care, post-acute rehabilitation, transitional care, and home healthcare. As part of the M42 network, Amana is dedicated to delivering high-quality, patient-centered care tailored to the needs of individuals requiring complex or extended recovery support.

The role leads the Case Management service, ensuring high‑quality, patient‑centered care aligned with M42 values, western standards of practice, and regulatory requirements. The role provides clinical and operational leadership to the Case Management team, driving continuity of care, patient safety, staff engagement, and continuous improvement.

Job Summary:

This role is responsible for planning, developing and implementing nutritional and dietary-care programs to patients/individuals in line with M42 and the relevant national health regulator’s policies, procedures, guidelines and standards.

The incumbent is also responsible for providing nutritional and diet-related counselling and advice to patients and their family members to improve their nutrition status, health and wellbeing.

Responsibilities:

Nutrition Management & Care

• Acts as a liaison and resource for staff regarding nutrition management and care.
• Participates in nutrition screening, referral, and management training for new staff during orientation/induction.
• Performs initial nutrition assessments and patient reviews, recommending appropriate, evidence‑based interventions for prevention and management of nutrition‑related diseases, comorbidities, and malnutrition.
• Ensures continuity of care for patients with active nutrition issues.
• Facilitates referrals for patients with complex nutrition‑related issues beyond their scope of practice to more experienced Dietitians, including external Dietetic Departments when necessary.
• Supports medical employees in following up on post‑consultation activities such as patient evaluation reports.
• Maintains accurate records of all patient‑related information and services provided (assessment, intervention, education, referrals) in accordance with Departmental Standards.
• Participates in external events to raise awareness of nutrition and health‑related topics.

Quality Assurance & Service Improvement

• Assists in designing and implementing clinical programs, initiatives, and services to ensure patient safety and quality healthcare delivery.
• Participates in educational and research activities.
• Develops informational and educational materials in collaboration with nurse educators and/or nurse specialists, tailored to the appropriate level of understanding for patients, residents, and families.

Person‑Centred Care

• Embraces organizational and physical structures that promote engagement and reduce barriers between employees, patients, residents, and families.
• Aligns values, strategies, and actions to create cohesion between behaviours and tasks in line with M42 values.
• Applies methods and behaviors that cultivate trust, build reciprocal relationships, and improve communication with internal and external stakeholders.
• Delivers personalized services based on individual needs, preferences, and values through caring attitudes and compassionate communication to enhance engagement and satisfaction.
• Uses evidence to drive improvement and create measurable change.

Communication

• Communicates effectively with team members and maintains strong inter‑functional liaison to ensure smooth implementation of operational activities.
• Communicates applicable regulatory requirements clearly and in a timely manner within the division.

Education and Qualifications:

Education

• Bachelor of Science in Dietetics, Nutrition, Clinical Nutrition, or Health Science with a major in Nutrition
• Post‑graduate Diploma or Master’s in Dietetics

Experience

• Minimum of 2+ years of post‑qualification experience in the relevant field
• Strong ICU training and experience
• Completion of specialty qualification aligned with the recognized specialty certificate
• Experience working in a JCIA‑accredited facility
• Demonstrated experience and skill in applying the Nutrition Care Process (NCP)

Certification & Licensure

• Valid national health regulator license
• Basic Life Support (BLS) certification

Job‑Specific Skills & Abilities

• Strong knowledge of dietetics and nutrition‑related procedures and current best practices
• Solid understanding of dietetics and nutrition‑related regulations
• Strong analytical and problem‑solving skills
• Ability to communicate with patients in a culturally sensitive manner
• Practical proficiency in Microsoft Office applications
• Fluency in written and spoken English