Job Description

About the job

KEY RESPONSIBILITIES

1. Assist the dentist / surgeon in all aspects of the practice.
2. Attend to the patient with such a warm reception, with a “SMILE”.

(From waiting room to the surgery: surgery to the reception)

1. Cooperate with the receptionist: paper works like referrals, Insurance Cards, ICD, invoices, and approvals.
2. Carry on telephone manner as per procedure and policy.
3. Practice the universal precaution to maintain the good infection control in every aspect of the clinical practice.
4. Maintain availability of stocks and other needed items in the surgery.
5. Participate in patient and family education to help patients and families to better understand and participate in their care and make well informed care decisions.

Daily Procedures:

1. Start Up:

• Wear appropriate uniform, clean and ironed. Switch on surgery / unit and computer, X Ray. Check appointment and laboratory works.
• Run through the 3:1 and motors to remove any stagnant water (this must be done for at least 2 minutes) flush water into spittoon. Ensure a clean environment and set for the first patient.

1. During the day:

• Assist the surgeon throughout day, observe cross infection control procedure by universal precaution
• Be present in the surgery during all operating procedures, talk to patient as necessary when the dentist is out for some reasons
• Follow Standard Operating Procedures (S.O.P) when using all equipment, ask when unsure.
• Maintain stocks, note any item that are less, needs refill.
• Keep patient record updated: invoices and charges / maintain lab work diary.

3. End of day:

• Accomplish daily statistics report, check patient’s notes records / files as necessary.
• Run headpieces and 3:1 into spittoon, clean and disinfect aspirator, its tubing and the spittoon with disinfectant. Flush the aspirator / suction tubing’s with water several times.
• Remove and clean “amalgam” traps and other residues.
• Collect “amalgam waste” in a sealed container with water.
• Clean / Wipe and disinfect the dental chair with alcohol-free disinfectant, unit and accessories with alcohol base disinfectant.
• Clean sink with soap and water thoroughly. Clean and disinfect all work surfaces thoroughly with alcohol base disinfectant
• Dispose all clinical waste (yellow bag), Reline bins, brush and mop the floor (with the aid of the janitor).
• Check next day’s appointment.
• Switch off computer and all equipment.

Weekly Procedures

1. Clean all displays in practice

Check stocks in the surgery, note requisitions

1. Clean operating chair / stools – top and bottom

Clean all suction tubes and other bottles outside and in, X-ray machine – arms and head, and other dental equipments in the surgery.

1. Clean cupboard fronts, skirting boards, pictures and mirrors, window sills, ceiling lights, any ledges and shelves
2. Clean and reline all cupboards and drawers.
3. Hygiene surgery as on Rota: Clean – chair, stools, light, skirting etc

Prepare weekly stat for the weekly meeting

1. Check your lab book, make sure all the above points is done.

Monthly Procedures:

1. Stock Order: Request form completed for any new dental material request, given to stock controller / material coordinator.
2. Sharpe: Check (3/4 full) for disposal.
3. Statistics: Prepare monthly statistics (Patients / Gross Income )

JOB SPECIFICATIONS

Industry / Domain

Healthcare

Necessary Knowledge and Experience

Essential: Minimum (2) years in relevant position.

Education and Certification Requirements

Essential:

• Bachelor Degree in Dental Science
• SCFHS License as Health Assistant

Skills

Desirable:

• Speaking, writing and reading English/Arabic
• Knowledge in Computer application

Attitude

• Strong Work Ethic
• Compassionate and approachable
• Responsible and trustworthy
• Adaptability
• Honest and Integrity
• Punctual
• Self-Motivated
• Self-Confidence
• Respect for patient’s confidentiality

Conditions

• This job description will become effective from the date
• signed by the Chief of Medical Staff.
• This job description shall be subject to periodic review and may be changed at any time, in consultation with the employee.