Job Description

Motor Claims specialist

Key Responsibilities:

• To possess and demonstrate in-depth knowledge of all motor policies issued by the claims platform.
• To request information and/or documentation from clients when necessary, and following up such requests.
• To ensure good customer relations when communicating both in writing and verbally, by telephone or in person.
• To ensure that all claim files contain up-to-date information as requested.
• To provide a quality service to clients of other branches where necessary.
• To ensure claim filing system is kept organized
• Complete all assigned tasks on Bancs system.
• Perform any other related duties as required to support the operation.

Minimum requirements of role

Essential:

• Bachelor’s degree in Business Administration, or related field.

Years of Experience:

• 0-1 Years of experience

Job Competence:

• Communication skills.
• Time management.
• Problem-solving.
• Team work.