Job Description

The Chair of Department (Consultant ENT) provides strategic, clinical, and operational leadership for Otolaryngology (ENT) services across SEHA Clinics. The role ensures delivery of high-quality, patient-centered care while maintaining alignment with DOH, SEHA, and international healthcare standards.

The Chair leads clinical governance, service development, workforce planning, and operational excellence while fostering a culture of safety, innovation, and multidisciplinary collaboration.

Responsibilities

Responsibilities of internal candidates:-

• Leads the Department in implementation of departmental and organizational strategic plans and ensures adherence to policies
• Provides professional and clinical advice to the Chief Medical Officer related to ENT services
• Represents the Department in corporate and management meetings
• Oversees service quality, clinical outcomes, and continuous improvement initiatives
• Supports compliance with DOH, SEHA, and regulatory requirements
• Leads performance management, peer review, and utilization review processes
• Contributes to workforce planning and participates in recruitment and credentialing activities
• Ensures effective communication with consultants and allied health staff
• Oversees departmental budgeting and financial performance
• Manages patient feedback, complaints, and service recovery initiatives
• Promotes patient satisfaction measurement and service improvement
• Delegates duties appropriately and undertakes additional administrative responsibilities
• Maintains active clinical practice within ENT including outpatient, inpatient, and procedural care
• Leads multidisciplinary meetings and care coordination
• Ensures accurate clinical documentation and adherence to best practices
• Promotes audit, clinical data collection, and quality improvement programs
• Ensures incident reporting and patient safety systems are maintained
• Complies with occupational health, safety, infection control, and emergency policies
  

Required

QUALIFICATIONS

• Qualification from Tier 1 or Tier 2
• Certified proof of yearly CME