Job Description

Job posting

Ensures that patient access, acceptance, registration, eligibility and financial status are in line with Hospital policies and that they are completed in a timely manner through coordination with physicians, nurses and other health care providers.

Key responsibilities

• Receives and greets patients, employees or visitors as they arrived in the clinic and provides information & directions.
• Obtains necessary information, determines and directs the concerns of caller to appropriate areas.
• Opens medical Records for new patients.
• Reviews and responds to correspondence regarding eligibility for treatment.
• Receives interviews and assists patients/families prior to submitting medical referrals paperwork and explains KFSH&RC Eligibility policy.
• Performs all appointment Services and Admission functions.
• Registers and initiates the required action on all financial letters coming from the Royal Families, Royal Cabinet, companies, General Medical Committees, embassies and other sources.
• Registers and confirms patient’s visit using computer system, and takes necessary action for patient’s check-in.
• Receives walk-in patients and takes necessary action for them.
• Retrieves patient information from the system as necessary.
• Verifies patient’s eligibility status; makes sure that patient is eligible for the specialty he/she is referred to.
• Coordinates with other Hospital staff while booking appointment to make sure the patient’s appointments are close to each other, like X-ray or Endoscopy, etc.
• Participates in the orientation of new employees as required.
• Follows all Hospital related policies and procedures.
• Participates in self and other’s education, training and development, as applicable.
• Performs any other related duties as assigned.

Other responsibilities

• Saudi National only.

Experience

• One (1) year of related experience with Bachelor’s Degree or three (3) years with IPA Diploma is required.