Job Description

The Administration Executive is responsible for managing and coordinating the daily administrative operations of the medical center. This includes overseeing front-office functions, maintaining records, supporting clinical staff, ensuring regulatory compliance, and enhancing patient experience through efficient administrative processes.

Responsibilities

• Oversee day-to-day office activities to ensure smooth operations.
• Manage scheduling, appointments, and coordination between departments.
• Maintain medical and administrative records, ensuring accuracy and confidentiality.
• Supervise support staff (receptionists, clerks, housekeeping, etc.).
• Ensure compliance with health and safety regulations and accreditation standards.
• Monitor patient registration, billing, and record management processes.
• Address patient inquiries, feedback, and complaints professionally.
• Ensure a welcoming, organized, and efficient reception area.
• Assist in budgeting, expense tracking, and financial reporting.
• Verify vendor invoices and support finance department with documentation
• Ensure the medical center adheres to local healthcare regulations and internal policies.
• Prepare and submit periodic reports to management (operations, inventory, patient statistics).
• Liaise with external agencies, auditors, and government authorities as required.

Qualifications

• Bachelor’s degree in Business Administration, Healthcare Management, or related field.
• 2–5 years of administrative experience (preferably in healthcare or medical setting).
• Strong organizational, leadership, and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office and healthcare management software.
• Knowledge of medical terminology and healthcare regulations is an advantage.